Refund policy
At Del’s Popcorn Shop, we’re committed to delivering high-quality treats and great customer service. If something isn’t right with your order, we want to make it right.
How to Request a Refund
If you experience an issue with your order, please contact us at hello@delspopcornshop.com within 14 days of delivery. Include your order number and a description of the issue so we can assist you promptly.
Freshness-Related Concerns
We are not able to guarantee refunds on products that were delayed due to unsuccessful delivery attempts. To ensure the best experience, we recommend having someone available to receive the shipment when it arrives.
Non-Refundable Items
Due to their perishable nature and shipping sensitivity, the following items are final sale and not eligible for return or refund:
- Fudge
- Caramel Apples
- Chocolate Covered Strawberries
Contact Us
If you have any questions or concerns, please reach out to us at hello@delspopcornshop.com. We’re here to help!
